NatunEdge Services LLP offers a 100% satisfaction guarantee on all of our services.
If you are not happy with our services for any reason, you can request a refund within 30 days of the date of your payment.
To request a refund, please contact us at [[email protected]] and provide your details.
We will process your refund within 10-15 business days.
Refunds for Services Already Availed
In the event that you have already availed of some of the services that you have purchased, we will prorate your refund based on the amount of service that you have not used.
If you have already availed of some of our services and are not satisfied, we may be able to offer you a partial refund.
The amount of the refund will depend on the extent to which the services have been used.
For example, if you have purchased a monthly subscription service and you cancel after 15 days, we will refund you 15/30ths of the subscription price.
To request a partial refund, please contact us at [[email protected]] and provide your order number (if any) and details of the services that you have used. We will review your request and get back to you with a decision.
The following services are not eligible for refunds:
Customized services - We do not offer refunds for customized services, such as website development or SEO.
Services that have been completed - We do not offer refunds for services that have been completed, such as content writing or social media marketing.
Custom development projects
Services that have been started
Services that have been paid for in advance
If you have any questions about our refund policy, please contact us at [[email protected]]
This document was last updated on 13th August 2020
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